Policies
Shipping & Returns
Everything you need to know about order processing, delivery timing, and returns for Affra Bronstein. We keep it simple, polished, and transparent so you can shop with confidence.
Shipping
Delivery Details
Orders are typically processed within 1–3 business days. Once your package is on the way, you’ll receive tracking details so you can follow it from dispatch to delivery.
Processing Times
Please allow a short handling window during launches, holidays, and promotional periods when order volume may be higher than usual.
Shipping Notes
Delivery timing varies by destination and carrier. Shipping fees and available methods are shown at checkout before you place your order.
Returns
Easy Return Guidelines
If something isn’t quite right, eligible items may be returned within the return window in original condition, unworn, unwashed, and with tags attached. Final sale items and select accessories may not be eligible for return.
Original condition
Tags attached
Return window applies
Final sale excluded
Common Questions
A few quick answers about shipping, tracking, and returns.
When will my order ship?
Most orders are processed within 1–3 business days before shipment. You’ll receive tracking information as soon as your order is dispatched.
Do you ship internationally?
Shipping availability depends on destination. If international delivery is offered for your region, rates and options will appear at checkout.
How do I track my package?
Once your order ships, a tracking link will be sent to your email so you can monitor delivery progress.
Can I return worn items?
Returned items should be unworn, unwashed, and in original condition with tags attached to be considered eligible.
Are sale items returnable?
Final sale items are typically not eligible for return. Please review the product details and checkout information for any item-specific exclusions.
What if my order arrives damaged?
If your order arrives damaged or incorrect, please contact us promptly so we can help resolve the issue.